How It Works
From installation to actionable insights - in 4 simple steps
Step 1: Install (15 minutes)
One code snippet goes in your website. Works with Shopify, WooCommerce, or any HTML site.
Copy our JavaScript snippet and paste it before the </body> tag on your website. The chat widget goes live immediately and starts learning from every visitor interaction. No developer needed, no complex setup - just copy, paste, and you're listening to your customers.
<!-- Paste before </body> -->
<script src="https://app.awareto.com/widget.min.js"></script>
<script>
Awareto.init({
tenantId: 'YOUR_TENANT_ID',
primaryColor: '#4F46E5',
position: 'bottom-right'
});
</script>Step 2: Chat Widget Goes Live
Visitors ask real questions about sizing, shipping, quality - the factors that actually drive purchase decisions.
The widget appears unobtrusively in the bottom corner. When visitors have questions - about sizing, shipping costs, product quality, return policies - they ask. No forced popups, no 'How can I help you?' interruptions. Just there when they need it. Every question is a data point about what matters to your customers.
Will this fit size M?
→ Sizing barrier detectedDo you ship to Austria?
→ Shipping barrier detectedIs this really sustainable?
→ Trust barrier detectedStep 3: AI Analyzes Every Conversation
Purchase barriers, customer awareness levels, and language patterns - automatically categorized and ranked.
Our AI processes every conversation in real-time. It identifies purchase barriers ('Will this fit?' = sizing barrier), classifies visitor awareness levels (Problem Aware vs. Most Aware), and extracts the exact language customers use to express concerns and desires. Everything is automatically sorted, ranked, and ready for action.
🔍 Barrier Analysis
23% sizing questions → Main barrier identified
🧠 Awareness Classification
62% Problem Aware, 28% Solution Aware, 10% Most Aware
💬 Language Extraction
"I'm afraid it won't fit" → Customer language bank
Step 4: Dashboard Shows Insights
Top barriers per product, ad angle suggestions from real customer language, and a copywriter's language bank.
Your dashboard reveals the patterns: Which products have the most sizing questions? What percentage of your traffic is Problem Aware vs. Most Aware? What exact phrases do customers use to describe their concerns? Plus actionable recommendations: fix this barrier first, try this ad angle next, use these exact customer words in your copy.
Top Barriers
1. Sizing uncertainty (23%)
2. Shipping costs (18%)
3. Return policy (15%)
Ad Angle Suggestions
"Unsure about sizing? 2,847 customers found their perfect fit"
Language Bank
"I'm afraid it won't fit", "Will this work for me?", "Not sure about the size"
Results Timeline
Day 1: First conversations appear in dashboard
Week 1: Initial patterns emerge - see your top 3-5 barriers
Week 2-3: Statistically significant patterns, customer language bank builds
Month 1: Full insights, ad angles, optimization roadmap ready
Ready to Start Listening to Your Customers?
Join fashion brands, supplement companies, and home goods stores who've doubled their creative hit-rates using real customer insights.
Start 30 Days Free