How It Works

From installation to actionable insights - in 4 simple steps

Step 1: Install (under 10 minutes)

One code snippet goes in your website. Works with Shopify, WooCommerce, or any HTML site.

Copy our JavaScript snippet and paste it before the </body> tag on your website. The chat widget goes live immediately and starts learning from every visitor interaction. No developer needed, no complex setup - just copy, paste, and you're listening to your customers.

JavaScript

<!-- Paste before </body> -->
<script src="https://app.awareto.com/widget.min.js"></script>
<script>
  Awareto.init({
    tenantId: 'YOUR_TENANT_ID',
    primaryColor: '#C2841A',
    position: 'bottom-right'
  });
</script>

Step 2: Chat Widget Goes Live

Visitors ask real questions about sizing, shipping, quality - the factors that actually drive purchase decisions.

The widget appears unobtrusively in the bottom corner. When visitors have questions - about sizing, shipping costs, product quality, return policies - they ask. No forced popups, no 'How can I help you?' interruptions. Just there when they need it. Every question is a data point about what matters to your customers.

“Will this fit size M?”

→ Sizing barrier detected

“Do you ship to Austria?”

→ Shipping barrier detected

“Is this really sustainable?”

→ Trust barrier detected

Step 3: AI Analyzes Every Conversation

Purchase barriers, customer awareness levels, and language patterns - automatically categorized and ranked.

Our AI processes every conversation in real-time. It identifies purchase barriers ('Will this fit?' = sizing barrier), classifies visitor awareness levels (Problem Aware vs. Most Aware), and extracts the exact language customers use to express concerns and desires. Everything is automatically sorted, ranked, and ready for action.

Barrier Analysis

23% sizing questions → Main barrier identified

Awareness Classification

62% Problem Aware, 28% Solution Aware, 10% Most Aware

Language Extraction

"I'm afraid it won't fit" → Customer language bank

Step 4: Dashboard Shows Insights

Top barriers per product, ad angle suggestions from real customer language, and a copywriter's language bank.

Your dashboard reveals the patterns: Which products have the most sizing questions? What percentage of your traffic is Problem Aware vs. Most Aware? What exact phrases do customers use to describe their concerns? Plus actionable recommendations: fix this barrier first, try this ad angle next, use these exact customer words in your copy.

Top Barriers

1. Sizing uncertainty (23%)
2. Shipping costs (18%)
3. Return policy (15%)

Ad Angle Suggestions

“Unsure about sizing? 2,847 customers found their perfect fit”

Language Bank

"I'm afraid it won't fit", "Will this work for me?", "Not sure about the size"

Results Timeline

Day 1

First conversations appear in dashboard

Week 1

Initial patterns emerge - see your top 3-5 barriers

Week 2-3

Statistically significant patterns, customer language bank builds

Month 1

Full insights, ad angles, optimization roadmap ready

Ready to Start Listening to Your Customers?

Discover what really stops your customers from buying - and use their own words to sharpen your creatives, product pages, and ads.

Start 200 Free Conversations

No credit card required • Setup in under 10 minutes • Your insights forever