How it works

From a conversation to a change on your page.

What you end up with is a finding like this one: the reason, how many conversations mention it, the page, the quote and what to change. Below it: how it comes about.

Example · sample data from a fashion shopLast 7 days · 214 conversations

Most common reason not to buy

Not sure the size will fit.

31 of 214 conversations

Page/products/linen-shirtThe size chart lists chest width only, nothing about fit.

“I'm between M and L. The chart only gives chest width. Does the shirt run loose or tight?”

From one of the 31 conversations

What to change

Put one line on fit right above the size picker. And in your ads, show how the shirt sits, not just the fabric.

Still too thin

Shipping costs to Austria4 of 214 conversations

Too few conversations to act on. Awareto tells you when that changes.

Step 01

The conversation

An AI salesperson on your site answers questions about product, fit, delivery and price. It helps people buy.

Awareto reads your site and knows whether someone is browsing or nearly ready. Because the answers help, visitors keep writing and say what makes them hesitate.

Example · sample data

do you ship to austria too?

Yes. You'll see the shipping cost in your cart before you pay.

i saw this shirt cheaper somewhere else

That may be. This one is pure linen and pre-washed, so it won't shrink.

Step 02

The analysis

From every conversation, Awareto records what made the person hesitate, which page it happened on, and what they said, word for word.

Not every conversation gives a reason. Quick hellos or questions unrelated to buying don't. In the dashboard, the reasons are then ranked by how many conversations mention them.

Example · sample data

Three things matter most

1
Why someone hesitated
"between m and l" → Not sure the size will fit · /products/linen-shirt
2
What they compared you with
"cheaper somewhere else" → Compared with another shop, on price
3
Which question your page didn't answer
"do you ship to austria too?" → Not on the product page

Setup

One piece of code. No developer.

Copy the code from your dashboard and paste it before the closing </body> tag. You don't need a developer for it.

That works in Shopify's theme.liquid, on WordPress, Wix, Squarespace, Webflow or via Google Tag Manager. The dashboard can also send the code to whoever runs your site.

How to do it on your platform →

Setup

Copy the code in your Awareto dashboard.
Paste it before the closing </body> tag.
Save and publish. You'll see the first conversations as soon as visitors write.

When you see what

After setup

Awareto reads your site.

With your first visitors

First conversations in the dashboard.

As reasons repeat

First patterns, flagged while they are still too thin.

When a reason holds depends on how many conversations mention it. Awareto tells you when a pattern is still too thin to act on.

Find out why they don't buy.

Start with 200 free conversations. You only pay once you want more.

Start 200 free conversations →

No credit card · No time limit · Your dashboard and data stay yours