Your analytics show what happens. We show you why.
Real-time qualitative research from every visitor interaction. No surveys, no interviews, no waiting - just continuous customer insights.
One script tag. Our crawler indexes your entire store. First insights in days, not weeks.
The insight gap
You have analytics. You have heatmaps. You know WHAT visitors do. But you don't know WHY they leave.
Surveys have <2% response rate
And only capture buyer perspective. The 97% who don't buy never fill them out.
User interviews don't scale
€5,000+ per round, 2-3 weeks lead time, 10-15 people. Not continuous.
Heatmaps show behavior, not intent
You see where they click. You don't hear what they're thinking.
Old research vs. continuous intelligence
Traditional Research
Continuous Intelligence
Continuous customer insights
Qualitative research that runs 24/7
A chat widget on your site captures real questions and objections. AI categorizes every conversation into actionable product and marketing intelligence.
Top Purchase Barriers
Customer Language Bank
"Does size M run large?"
234×
"Can I return this?"
189×
"How's the quality?"
143×
→ "Unsure about sizing? Here's how 2,847 customers found their perfect fit."
More signal than any survey
847 data points in 60 days - from one widget
0
Data points
0
% engagement rate
0
Hours to first insight
“We thought we knew our customers. The chat showed us we didn't even know 70% of their questions.”
- E-Commerce Manager, Fashion Shop
What customer insight costs today:
Plans & pricing
All plans start after your first 200 free conversations. You pay for volume.
Continuous. Automated. Real-time.
Starter
Up to 25k visitors/month recommended
- Up to 500 conversations/month
- Understand + Act
- Competitor tracking
- 1 website
- Email support
Growth
25-100k visitors/month recommended
- Up to 2,000 conversations/month
- Understand + Act
- Competitor tracking
- Up to 3 websites
- Priority support
Scale
100k+ visitors/month recommended
- Up to 10,000 conversations/month
- Understand + Act
- Competitor tracking
- Up to 10 websites
- Dedicated success manager
200 conversations free
Full access, no credit card
Insights are yours
Even if you cancel
Cancel anytime
No contracts
200 conversations free
Stop scheduling research sprints. Start listening continuously.
200 conversations free. No credit card. Your insights are yours forever.